Refund Policy
We want you to be completely satisfied with your InvisiCode subscription. Our refund policy is designed to be fair and transparent.
How to Request a Refund
To request a refund, please contact our support team via email at support@interviewhelper.co with the following information:
- Your full name and email address associated with your account
- Date of purchase or subscription start date
- Reason for requesting a refund
- Any relevant order numbers or transaction IDs
Exclusions
Refunds may not be available in cases of:
- Violation of our Terms of Service
- Fraud or suspected fraudulent activity
- Subscriptions that have already received previous refunds
- Excessive usage of credits or services
Processing Time
Refund requests are typically processed within 3-5 business days. Once approved, it may take an additional 1-3 business days for the refund to appear in your account, depending on your payment method and financial institution.
For any questions about our refund policy, please contact our support team.